You're in the course, you enter the answer to your security question, and it doesn't work. Now what?
Obviously, you've checked the spelling, but is it properly capitalized? If you're sure that you're typing it correctly and it still isn't working, go ahead and give us a call. We can log in a fix it manually on the spot. We strive to provide 100% uptime on all of our courses, and we'll do whatever it takes to keep you moving! If you're having an issue outside of our normal operating hours just send us a message using the chat feature on our website. That will get your issue resolved quickly as well!