#TeamRocket
The Core
Tom Dorsey, Jr. is a hands-on, results-driven executive with over 20 years of industry experience. Though by trade he is an entrepreneur and business consultant, Tom is an educator at heart. His mantra is that "Learning has three styles: audio, visual, and kinesthetic. Ideal education incorporates all of those".
He is an alum of the University of Tennessee where he earned his MBA in Strategic Leadership as well as other degrees. Tom is a state approved instructor for numerous industries all over the country. Additionally, he is an IDECC certified instructor, licensed contractor, holds several ICC inspector certifications, and is OSHA 30 certified. Recently, both his company and individually were recipients of the 2020-21 GFEL USA Excellence in Education award. Tom is a hockey lover who also enjoys music, fishing, three putting, avoiding exercise, and coaching his sons in hockey.
Drew is a home inspection professional with over 15 years of industry experience in the construction industry. His mantra is that "People are capable of much more, if given conclusive environmental conditions in which to reach their full potential." He is an alum of the University of Tennessee at Chattanooga where he earned his BA in Marketing. He is an IDECC certified instructor and RocketCert's 2021 Employee of the Year. Drew enjoys reading, cycling, golfing, and playing pickleball.
If you've ever been to the 423, you already know who Vance is. He's the coolest guy to ever walk through the doors of RocketCert. He's a better golfer than you. Your kids look up to him, and your parents wish you were more like him. Bring him to a party and watch all of your friends turn into his friends. He's the kind of guy to gets invited to weddings based solely on his swagger. It isn't uncommon for people to stop and ask him for his autograph while he's out grocery shopping. That extra batch of cookies your grandma made? It's for Vance.
If you think Bob is the coolest Vance you've ever heard of, think again. This guy oozes class, and with the right amount of luck, some might drip onto you. Watch out world, Vance from Chattanooga is here.
Originally from Southern California, where the beach was a constant part of life, she relocated to Tennessee 3.5 years ago. She has one amazing 10-year-old daughter and has spent most of her career in administration and customer service. Always seeking new experiences outside of work, she enjoys cooking at home with family, snowboarding, music, traveling, and has recently developed an interest in golf. She takes pride in continuously building and growing in her caree
The Heroes
John grew up in Tennessee and Georgia and received a Bachelors of Education from Tennessee State University. He worked eleven summers at a summer camp and spent five years in the United States Navy as a Sonar Technician on a submarine. He enjoys hiking, gardening, and playing with his wife, daughter, and dog.
Proudly hailing from Sweetwater, Tennessee, Shaina has dedicated over 15 years to the art of customer service. She believes in the power of a helping hand and strives to make every interaction meaningful and positive. When she is not ensuring top-notch support, she is exploring the world through the eyes of her son—they love playing with dinosaurs and watching Ms. Rachel together. She is also passionate about food and photography, which allow her to capture and savor life's beautiful moments. She is excited to bring her experience and enthusiasm to the team and looks forward to assisting others!
Suzanne French has over 20 years of experience in Accounting and Human Resources. She was born and raised in Knoxville by way of Strawberry Plains. She and her husband, Mark, have three kids and ten grandchildren. She loves animals and is a foster fail, leaving her with five cats and two dogs (and maybe a goat if she can hide it from her husband). When not playing with numbers, she enjoys spending time with family, jeeping in the mud, camping, and traveling to the Caribbean.
Max is a marketing associate at RocketCert, LLC. Originally growing up near Cleveland, Ohio, Max later moved to Toledo to attend university.
Max's career trajectory led to a relocation to Knoxville in May 2022, driven by a desire to escape the overcast skies of Ohio and to explore new professional horizons.
Drawing from a diverse background that includes a passion for music cultivated during his earlier years, Max brings a multifaceted perspective to the role of Marketing Specialist. Beyond professional pursuits, Max harbors a penchant for automotive craftsmanship, finding solace in the meticulous tinkering with cars, bikes, and various motorized contraptions.
During moments of respite, Max takes pleasure in the simple joys of home life, often accompanied by the soothing presence of two cats. With great enthusiasm, Max embarks on this new chapter of the career journey, contributing expertise to the esteemed team at RocketCert, LLC, as they collectively strive for excellence.
Jericha is from the great Sierra Nevada Mountains, earning her degrees in Psychology and Secondary Education from the University of Nevada, Reno. She enjoys crafting and rewatching cartoons in her cozy home or paddle boarding on nearby lakes.
Meet Tasé Cash. She is originally from Los Angeles and moved to Tennessee from Massachusetts in 2015. In her free time, you can most likely find her hiking in the mountains or at the World Mission Society Church of God.
Fredrick is a strategic and results-driven marketer with over five years of experience in digital marketing, content creation, and branding. He has successfully helped numerous brands enhance their online presence, leading to increased visibility and revenue. Originally from Kingston, Jamaica, Fredrick moved to the United States in 2021 to embrace new challenges. Since then, he has led and executed several impactful digital campaigns within the tourism industry. Outside of work, Fredrick enjoys cooking, hiking in the Smoky Mountains, and relaxing on Florida's beaches.
Hayley Woods is a former teacher with a passion for fostering lifelong learners in the education field. She earned her teaching degree from Miami University in Ohio and later obtained a master's degree in curriculum and instruction from Northern Kentucky University. While her heart is in Ohio, she enjoys living in Tennessee with her 2-year-old son, husband, and two dogs. Her hobbies include reading (between 50-100 books a year), organizing, and spending time with her family.
Why choose us?
At RocketCert, we strive to be the best (while having fun in the process). This means having not only the best quality of education, but also industry leading technology. Best yet, we are here for you 7 days a week. Have a question or comment? Give us a call or contact us to send us a message.
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Mission & Vision
Our mission is to make learning fun, engaging, and accessible for those looking obtain or renew a license or certification.
Our vision is to inspire a culture of lifelong learning and continuous professional development for advancement in your career.
Our Values
- Accountability & Discipline
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