Support

Can I get credit if I need continuing education (CE) courses for multiple states with overlapping content?

Yes! To save you time when courses share identical content, we offer a Section Equivalency Credit policy:

• If two (or more) courses contain exactly the same sections (same title, same year/code version, identical content), we can transfer credit for those sections so you don’t have to repeat the exact same material.
• This is not automatic – you must contact us after completing the first course.
• Credit is given only for exactly identical sections. Example: A course based on the 2020 NEC and one based on the 2017 NEC are considered different and cannot share credit.
• Lessons completed more than 365 days ago are not eligible for credit.
• Even when we mark sections (or the entire course) as complete for you, you must still log into the second course at least once and enter your name and license number. We cannot submit your completion to the state without this information.

How the Section Equivalency Credit process works:

• Purchase and fully complete the first course.
• After finishing the first course, contact our support team (This email address is being protected from spambots. You need JavaScript enabled to view it. or use the contact form) and tell us:
  1. The course(s) you’ve purchased
  2. That you’ve completed the first one and want credit applied to the second (or additional) course(s)
• We will manually review and mark the identical sections as complete in the second course. If every section is identical, we can mark the entire course as complete. If only some sections match, only those will be marked complete (you’ll still need to finish any unique or state-specific sections).
• Log into the second course at least once to provide/confirm your license information so we can report your completion to the state.
• Discounts may be available when purchasing multiple similar courses (ask our support team or check at checkout for current offers)

Important: We submit completions to the state the next business day and cannot backdate certificates, so please request credit as soon as you finish the first course.
If you’re unsure whether your courses qualify for section equivalency credit, contact us before purchasing — we’re happy to check for you!